FAQs
Everything You Need to Know
We’ve compiled a list of frequently asked questions to help you better understand our services and how we work. Still need more details? Contact us and we’ll be glad to assist.
Frequently Asked Questions
How can I get started?
You are always welcome to start a conversation with us through our social media platform, e-mail or phone no matter you are having a full planning of your project or just a spark of idea. We need to get a better understanding of your needs before we proceed to the next step.
What is the project size that you are work with?
We are ready to work with both large companies and small personal businesses. Project size is not our priority but your satisfaction is crucial for our company growth.
What are the development processes?
Our work process implementation is vary as each project is differ in size and scope. But all of it we will need to start from get a deep understanding on your needs and requirements.
How much time is needed to complete a project?
Some projects might take just several weeks to finish but there are also projects that count from years. We will need to evaluate your project scope and complexity before give you a precise answer on the time frame.
What is the pricing for a project?
The pricing has no exactly one answer as it depends on many things such as your project scope, time spent and complexity. As mentioned, we will need to have an in-dept discussion to understand your requirements before we step into the cost of the project.
Do I need to familiar with technical specs in order to start a project?
Of course you don’t need! We are prepared to guide you throughout the development process and clearly explain every single thing to ensure you understand it. We’ll handle all the technical details while you can fully focus on your business.
Do you provide support services after the development is complete?
Yes, we provide technical support and app maintenance after the product has been shipped out. You are welcome to come back to us if you need to add on any new features on your software. Feel free to contact us if you need any help.
How do I assure my privacy and confidentiality?
All our employees have signed a Confidentiality Agreements with company to make sure we keep everything from you as secret. We can also sign NDAs as required by you.
How do you guarantee my product quality?
We have a team of experienced software testers to test our work before deliver your product. We promise to deliver a high-quality product as we treat your satisfaction as our priority.
What are the technologies that you are using?
We always keep ourselves update to the latest technology trends. We are using Python, Django and Node.js for backend service while Angular.js and React.js for frontend.
Can I come with an existing product that I wish to improve?
We are happy to help you with that. No matter you wish to improve your software or add new feature, we are always welcome you to drop us a message for further explore.
If you have any questions that are found on the page, your are feel free to contact us and we are willing to answer all your questions.
Would you like to start a project with us?
Ready to bring your vision to life? Get in touch with us today and discover how our expertise can help your business grow.